Degrees - HVAC-R and Refrigeration Latest News
There’s no doubt that the HVAC&R industry sees significant change each year, with new innovative products, environmental issues and greater regulation all affecting the way you operate.
2011 has been no different. It has reinforced to us that to succeed you need to stay ahead of the game.
And the best way to do that is by working with partners who understand your business, who help you make the most of each and every opportunity.
Here are a few of the new initiatives and activities we’ve been working on over this past year, all of which have been designed to give you the tools, information and support you need for your ongoing success.
Working for you online
It’s no secret that the internet has become an integral part of pretty much every industry, and ours is no different. That’s why we have continued to develop our website through improved product pages. We have also grown ‘My Account’ with the introduction of the Payment Portal, allowing you to efficiently and easily monitor and pay your account online. We followed this with ‘My Quotes’, a great new tool allowing you to create your own customised quotes.
And because we know you don’t spend your time stuck behind a desk, we launched our mobile website for smart phones. So no matter where you are, we’re only a click away.
Working for the industry
Let’s face it, reputation is everything. That’s through our in-house testing lab and our after-sales Customer Care, so that you can have the confidence that you are getting the very best products possible. And if for some reason something does go wrong, you know we’re there for you.
Working on new opportunities for you
There are new products and systems coming on the market everyday, but the important thing is knowing which are going to create opportunity for you. That’s why we take our search for new and innovative products very seriously. Whether its new refrigeration tools from Rothenberger or the new Conex >B< Press copper press fitting system, we take the time to ensure our range not only works for you and your business, but also creates opportunity for you.
So, looking towards 2012, we’ll continue to have the stock you need when you need it, we’ll continue to expand our network so you know we’re always close by and we’ll continue to focus on doing the little things every day that make it easier for you to run your business. Of course, we will also continue to search for and develop new opportunities that will create value for your business.
Finally, and most importantly, we would like to thank you for your continued support and loyalty over the past year. We look forward to continuing to work for you in 2012 and we wish you and your families a safe and restful Christmas.
Peter Wilson
CEO
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