What We Do

The Reece business began in 1919 when Harold Joseph Reece commenced selling hardware products from the back of his truck. Today, Reece is a major public company and Australia's most successful supplier of plumbing and bathroom products. We have over 400 stores across Australia with over 3500 staff and thousands of products.

Products and Services for Plumbers

For 85 years Reece has provided products and a dedicated service to plumbers. We're proud of the reputation we have earned over that time for "having what you need, when you need it, where you need it."

Showrooms

Reece has over 300 showrooms where retail customers can enjoy a huge range of bathroom products including Australian and international brands. Most showrooms also display a range of laundry and kitchen products.

Specialised Solutions

As the plumbing industry has become more specialised, Reece has expanded into the allied areas of HVAC-R, Irrigation and Civil as well as Onsite which services commercial plumbers and volume home builders. Reece has quickly built a successful presence in these areas through its commitment to quality products and exceptional service.

Our Approach

The way we do business is summed up in what we call The Reece Way: To be the best by constantly improving the service we provide our customers.

This commitment to continuous improvement and customer service underpins everything we do in all areas of our business, from store presentation to staff training. Through our Continuous Improvement Program (TQM) we encourage all staff to review processes and develop ways of doing things faster, smarter and better.

We work hard to ensure all our people share the values that have been the foundation of our success. Values that reward innovation and effort, that promote teamwork and accountability, that respect integrity and humility and that instil a belief in each of us that anything is possible if you are prepared to make it happen.

Leadership

Reece has pioneered many of the services and initiatives in the industries in which we operate.

We accept our responsibility as market leader and support our customers in their businesses.

In 1994, in a first for the industry, Reece established a National Training Centre to help plumbers improve their technical and business skills.

And when plumbers faced the threat of the "Do It Yourself" boom Reece supported them with its "Don't risk it, use a licensed plumber" campaign.

This campaign used in-store posters, newspaper ads, billboards, bumper stickers and other materials to warn consumers of the dangers of doing their own plumbing work.

Reece has also influenced trends in bathroom products and design in Australia.

It has helped elevate the bathroom to one of the most important rooms in the house.

Our showrooms continue to set the industry standard.