From this Saturday, 11 September parts of regional NSW currently deemed low risk (zero COVID cases for at least 14 days will emerge from lockdown).
In these areas, our showrooms can reopen to the with social distancing and healthy habits including using hand sanitiser and wearing masks inside the branch.
Stay-at-home orders will remain in place in the following LGAs:
Bathurst, Bega, Blayney, Bogan, Bourke, Brewarrina, Broken Hill, Cabonne, Central Coast, Central Darling, Cessnock, Dubbo, Dungog, Eurobodalla, Forbes, Gilgandra, Goulburn, Mulwarre, Kiama, Lake Macquarie, Lithgow, Maitland, Mid-Coast, Mid-Western, Muswellbrook, Narrabri, Narromine, Newcastle, Orange, Parkes, Port Stephens, Queanbeyan-Palerang, Shellharbour, Shoalhaven, Singleton, Snowy Monaro, Upper Hunter, Walgett, Wingecarribee.
COVID-19 Update NSW. We are working for you during Hunter Region 7-day lockdown.
What you need to know in NSW
You may have heard The NSW Premier announced a one-week lockdown for the Hunter and Upper Hunter region starting at 5pm today in light of recently detected cases.
The lockdown will impact the local government areas of Newcastle, Lake Macquarie, Maitland, Port Stephens, Cessnock, Dungog, Singleton and Muswellbrook and involve the same restrictions in place in Greater Sydney.
Deliveries will continue, but must be contactless on site.
What you need to know right now:
Emergency works can continue in the home
Construction in non-occupied settings is allowed i.e. if no one is living at the residence
These sites must comply with a density limit of one person per four square meters and must have a COVID safe plan in place with strict compliance
Tradespeople who can perform their work with zero contact with residents can continue to do so
They can perform work in a maximum group size of two people working indoors and five outside
Our trade branches will remain open to support the work that you do.
Good news: Supply will not be impacted. Our online platform maX is open too, and we’re providing contactless delivery and click and collect.
Bathroom Life and Reece Plumbing showrooms in affected Sydney regions are closed.
Masks must be worn at all times when outside of your own home.
This is to protect our people, our customers and our community from the spread of COVID-19.
Deliveries will continue.
Deliveries will continue, but we will have protocols in place to ensure these are contactless. This will mean either dropping items to a specific location, or drivers remaining in the ute or truck while goods are unloaded.
Healthy habits remain—including contract tracing.
We'll have hand sanitiser and masks available, social distancing in place and will follow strict COVID check-in protocols. Please help us keep each other safe by supporting these safety measures.
You must isolate if you have visited an exposure site.
Our EAP Assure assistance program is also available to our customers for counselling support. Simply phone 1800 808 374, or visit https://www.assureprograms.com.au
We are committed to supporting your business through challenges, big and small.
Let’s work together to get the job done.
Restrictions tighten further for Greater Sydney
What you need to know in NSW
As you will have heard, the NSW government has further tightened COVID restrictions across Greater Sydney including the Central Coast, Blue Mountains, Wollongong and Shellharbour.
Our branches will remain open to support trades completing essential or life critical maintenance and repair work of sanitation, water supply and heating and cooling products.
Deliveries will continue, but must be contactless on site.
What you need to know right now
From 12.01am, Monday, 19 July 2021, all construction will be paused and all non-urgent maintenance halted until 30 July 2021.
What can continue
Works that can’t be delayed for two weeks can continue, including:
Ensuring the safety or security of the site
Dealing with environmental risks
Maintaining critical plant or equipment that would otherwise deteriorate/li>
Receiving deliveries of supplies that would otherwise deteriorate
Maintaining public utilities
Ensuring the safe operation of existing transport infrastructure
By or on behalf of NSW Health in response to the COVID-19 pandemic
Because of an emergency
Our trade branches will remain open to support the work that you do.
Supply will not be impacted. Our online platform maX is open too, and we’re providing contactless delivery and click and collect.
Bathroom Life and Reece Plumbing showrooms in affected Sydney regions are closed.
Deliveries will continue, but we will have protocols in place to ensure these are contactless. This will mean either dropping items to a specific location, or drivers remaining in the ute or truck while goods are unloaded.
Masks must be worn at all times when outside of your own home.
This is to protect our people, our customers and our community from the spread of COVID-19.
Healthy habits remain—including contract tracing.
We'll have hand sanitiser and masks available, social distancing in place and will follow strict COVID check-in protocols. Please help us keep each other safe by supporting these safety measures.
You must isolate if you have visited an exposure site.
Our EAP Assure assistance program is also available to our customers for counselling support. Simply phone 1800 808 374, or visit https://www.assureprograms.com.au
We are committed to supporting your business through challenges, big and small.
Let’s work together to get the job done.
Restrictions tighten further for Greater Sydney
What you need to know in NSW
As you will have heard, the NSW government has further tightened COVID restrictions across Greater Sydney including the Central Coast, Blue Mountains, Wollongong and Shellharbour.
Our branches will remain open to support trades completing essential or life critical maintenance and repair work of sanitation, water supply and heating and cooling products.
Deliveries will continue, but must be contactless on site.
What you need to know right now
From 12.01am, Monday, 19 July 2021, all construction will be paused and all non-urgent maintenance halted until 30 July 2021.
What can continue
Works that can’t be delayed for two weeks can continue, including:
Ensuring the safety or security of the site
Dealing with environmental risks
Maintaining critical plant or equipment that would otherwise deteriorate/li>
Receiving deliveries of supplies that would otherwise deteriorate
Maintaining public utilities
Ensuring the safe operation of existing transport infrastructure
By or on behalf of NSW Health in response to the COVID-19 pandemic
Because of an emergency
Masks must be worn at all times when outside of your own home
This is to protect our people, our customers and our community from the spread of COVID-19.
Our trade branches will remain open to support the work that you do.
Supply will not be impacted. Our online platform maX is open too, and we’re providing contactless delivery and click and collect.
Deliveries will continue.
Deliveries will continue, but we will have protocols in place to ensure these are contactless. This will mean either dropping items to a specific location, or drivers remaining in the ute or truck while goods are unloaded.
Healthy habits remain—including contract tracing.
We'll have hand sanitiser and masks available, social distancing in place and will follow strict COVID check-in protocols. Please help us keep each other safe by supporting these safety measures.
You must isolate if you have visited an exposure site.
Our EAP Assure assistance program is also available to our customers for counselling support. Simply phone 1800 808 374, or visit https://www.assureprograms.com.au
We are committed to supporting your business through challenges, big and small.
Let’s work together to get the job done.
We are working for you during NSW's 7-day state-wide lockdown
You may have heard the NSW Government has announced a lockdown for the City of Sydney, Woollahra, Waverly and Randwick from midnight tonight until midnight Friday, 2 July.
What you need to know right now
Essential works can continue.
Construction projects, emergency repairs and any work required to support safety and wellbeing can take place.
Masks must be worn in Greater Sydney branches.
Our trade branches will remain open to support the work that you do.
Good news: Supply will not be impacted. Our online platform maX is open too, and we’re providing contactless delivery and click and collect.
Healthy habits are encouraged – including hand sanitising.
All branches will be offering hand sanitiser and encouraging social distancing. We ask that everyone adopts these healthy habits so that we can do business safely.
Let’s work together to get the job done.
We’re committed to supporting your business through challenges, big and small.
For updates on how COVID-19 restrictions will impact your business, bookmark this page and look out for emails from our team notifying you of the latest changes.
Our people will keep you informed of any changes that may impact your work during these restrictions.
Stay safe.
Masks required in NSW Northern Rivers
To help stop the spread of COVID-19, the NSW Government has announced rules for the Byron, Ballina, Lismore and Tweed shires.
The rules will come into effect from 5pm today, until Monday 5 April at 11.59pm.
What you need to know right now
Masks must be worn in branch.
The NSW Government requires that masks be worn at all times in our NSW Northern Rivers branches:
Plumbing Ballina
Plumbing Byron Bay
Plumbing Lismore
Plumbing Tweed Heads
Healthy habits are encouraged in branch—including hand sanitising.
Our stores will be practicing healthy habits, including hand sanitising and social distancing.
We ask that everyone adopts these healthy habits, so that we can do business safely.
Our stores are open and supply will not be impacted.
If you can’t make it into a branch, or would prefer not visit us to in-store at this time, you can use maX to organise contactless delivery, or click and collect.
We’re committed to supporting your business through challenges, big and small.
For updates on how COVID-19 restrictions will impact your business, bookmark this page and look out for emails from our team notifying you of the latest changes.
Our people will keep you informed of any changes that may impact your work during these restrictions.
Stay safe.
Masks Mandatory In Greater Sydney Branches
To help stop the spread of COVID-19, masks must be worn in specified indoor spaces in NSW—including our branches—from Monday 4 January.
What you need to know right now
Our trade stores will remain open and supply will not be impacted.
Our trade stores will remain open to support the work that you do. Our online platform maX is open too, and we’re providing contactless delivery and click and collect.
Masks must be worn at all times when in the branches listed below.
So we can let you into our branches and continue to support you, we ask that you wear a mask when visiting the stores in the mandatory mask wearing areas.
We strongly encourage all of our customers in NSW to wear masks when possible, to help reduce the impact of the virus. If this doesn’t suit you, please phone your branch to order click and collect, or order via maX.
Healthy habits are encouraged in branch—including hand sanitising.
All of our stores will be practicing healthy habits, including hand sanitising and social distancing. We ask that everyone adopts these healthy habits, so that we can keep each other safe and well.
We are committed to supporting your business through challenges, big and small. As we begin 2021, this year is no different.
For updates on how COVID-19 restrictions will impact your business, bookmark this page and look out for emails from our team notifying you of the latest changes.
Our people will keep you informed of any changes that may impact your work during these restrictions.
Greater Sydney and Northern Beaches - Update
Today, Premier Gladys Berejiklian provided an update for Greater Sydney and the Northern Beaches in relation to the COVID-19 outbreak.
We will continue to stay open for business, supporting our customers, our people and the community. Our teams are committed to working hard so that essential service industries can keep our communities safe and well over the festive period.
Our trade branches and showrooms will remain open to all customers with restrictions on the number of people allowed in the branch.
All NSW branches will have COVIDSafe practices in place. These include:
Extensive social distancing practices
Continued healthy habits and hygiene practices, including use of hand sanitiser
Encouraging wearing a mask in the branch
Contact tracing – every visitor to a branch must provide contact details
Click and collect and contactless delivery is available, as well as access to online orders via maX
For those situated on the Northern Beaches, you are permitted to leave your house for work that can't be done from home, meaning that you can continue to support your customers. Further info is available here.
The Government will announce additional changes in the coming days – you can find the latest updates here.
We will be keeping you informed, so that you can understand how your business needs to operate.
In the meantime, please speak with your Branch Manager if you have any further questions. Let’s work together to get the job done.
