Air conditioning rebates made simple

Victorian Energy Efficiency Certificates (VEECs) are created under the Victorian Energy Upgrades (VEU) program when eligible energy-saving activities are completed. These certificates can be traded in the Victorian energy efficiency market.

Learn more: Victorian Energy Upgrades program

Once your registration is approved, Greenbank will provide access to the tools, resources and support required to manage eligible rebate applications. Refer to Greenbank for the current onboarding process.

Learn more: Greenbank heating and cooling resources

Greenbank may request business, contact, installer, licensing, insurance, identification and payment information during registration. Refer to the Greenbank sign-up page for the current list of requirements.

Learn more: Greenbank heating and cooling resources

Participation requirements depend on the role of the installer and accredited provider under the current VEU program. Installers must hold the licences, registrations and qualifications required for the work. Check current requirements with Greenbank and the VEU program before registering or undertaking an eligible installation.

Learn more: Greenbank heating and cooling resources | Victorian Energy Upgrades program

Eligibility is determined by the VEU program and may vary depending on the installation, product, existing equipment and site-specific circumstances. Check the latest VEU requirements or contact Greenbank before quoting or commencing work.

Learn more: View current VEU heating and cooling requirements | Greenbank heating and cooling resources

Eligible decommissioning scenarios are set by the VEU program and may change over time. Refer to the current VEU requirements or check the relevant job with Greenbank to confirm which scenario applies.

Learn more: View current VEU heating and cooling requirements | Greenbank heating and cooling resources

Product eligibility is determined by the VEU program and may change. Reece HVAC, Metalflex and ACTROL stock a range of products that may be eligible. Always check the VEU Product Registry and confirm the applicable activity before quoting or submitting a claim.

Learn more: Search the VEU Product Registry

Greenbank and Reece do not charge a direct fee for access to this service. Other costs associated with an installation or claim may vary, so confirm the current arrangements with Greenbank.

Learn more: Greenbank heating and cooling resources

No. Products are purchased through Reece in the usual way. Greenbank supports eligible rebate applications separately. The application requires supporting information and evidence in line with current program requirements.

Learn more: Greenbank heating and cooling resources | Victorian Energy Upgrades program

Payment arrangements depend on the application and the nominated recipient. Greenbank can confirm the available payment options and the evidence required under current VEU rules.

Learn more: Greenbank heating and cooling resources

Yes. Eligibility and estimated rebate values can vary by job and may change with program settings and market conditions. Use Greenbank’s current calculation tools for each installation rather than relying on a previous estimate.

Learn more: Greenbank heating and cooling resources

Customer benefit and payment requirements are governed by current VEU rules and the arrangements for the application. Before quoting or submitting a claim, refer to the latest VEU guidance and confirm the applicable requirements with Greenbank.

Learn more: Victorian Energy Upgrades program | Greenbank heating and cooling resources

Participation and payment arrangements depend on current VEU requirements and the application pathway. The installing company may still need to help collect installation evidence and documentation. Confirm the current options with Greenbank before starting the application.

Learn more: Greenbank heating and cooling resources | Victorian Energy Upgrades program

A valid tax invoice and other supporting documentation may be required for a rebate application. Check the latest Greenbank and VEU guidance for current invoice and evidence requirements.

Learn more: View current VEU heating and cooling requirements | Greenbank heating and cooling resources

Contact Greenbank as soon as possible if required photos or documentation may be missing. Missing evidence can affect claim eligibility, and Greenbank can advise whether further action or a return site visit is required.

Learn more: View the current Greenbank installer checklist | Greenbank heating and cooling resources

Some job information may need to be entered in Greenbank’s platform before attending site. Follow Greenbank’s current process so the application is set up to capture the required information and evidence.

Learn more: Greenbank heating and cooling resources

You will need to collect the information, photographs, documentation, signatures and other evidence required for the relevant activity. Requirements may vary by installation and can change, so review Greenbank’s latest installer guidance before attending site.

Learn more: View the current Greenbank installer checklist | Victorian Energy Upgrades program

Processing times vary depending on the completeness of the application, assessment requirements and VEU approval timeframes. Contact Greenbank for current processing information.

Learn more: Greenbank heating and cooling resources